General information only
Switchboard and safety-switch questions
These answers summarise observed electrical-safety and provider FAQ themes. They do not diagnose a property. For a fire, smoke or immediate danger, use emergency services; for other concerns, seek licensed advice.
Switchboard upgrades Brisbane questions
What is a safety switch?
ESO describes it as protection against electric shock; a licensed electrician can assess coverage.
I have circuit breakers. Is that the same thing?
No. ESO distinguishes circuit protection from safety-switch shock protection.
How do I know I have a safety switch?
ESO says to look for a T or test button; ask an electrician if unsure.
I already have a safety switch, do I need additional ones?
ESO recommends considering coverage on all home circuits; a provider confirms the actual board.
Are safety switches failsafe?
No. ESO says regular test-function checks remain important.
Can I test my safety switch?
ESO explains how to use the test button and check the protected circuits.
What happens if I can't reset the safety switch?
ESO says a fault may be present; contact a licensed electrician.
How often should I test my safety switch?
ESO recommends push-button testing every three months.
How long will a safety switch last?
ESO provides device-life guidance; a provider should assess any suspected fault or damage.
How do I know if I need extra safety switches?
ESO says an electrician can identify which circuits are protected.
How much does a switchboard upgrade cost?
Cost depends on the inspected scope; request a written provider quote rather than relying on a generic figure.
How long does a switchboard upgrade take?
The licensed provider confirms timing after assessing the board, supply and any coordination needs.
Can I just add a safety switch to my existing board?
A licensed electrician needs to assess the existing board and circuits before advising on scope.
Do I need a switchboard upgrade before adding an EV charger or air conditioner?
A provider assesses circuits and supply for the planned load; an upgrade is not assumed.
What is a meter box upgrade and does it cost extra?
Meter or service work is provider-scoped and may involve network coordination; ask for written inclusions.
When should you upgrade your switchboard?
Visible condition and protection coverage should be assessed by a licensed provider.
Why does my power keep tripping?
Repeated tripping may indicate a fault; ESO advises seeking electrician advice rather than self-diagnosing.
Why is there a burning smell from my power point?
Stop using the outlet and do not touch or diagnose it. Treat it as an electrical-safety concern; call emergency services if there is smoke, fire or immediate danger, then seek licensed-electrician advice.
Are safety switches (RCDs) required by law in Queensland?
ESO provides Queensland safety-switch guidance; a provider confirms requirements for the actual property and work.
Do I need a permit or do I need to notify Energex?
Energex EWR material applies to some connection, metering and service alterations; the provider confirms applicability.