What if I smell burning near an outlet?
Stop using the outlet, keep clear and follow the danger advice above. A licensed electrician can inspect the cause once it is safe.
Urgent electrical help in Brisbane
If there is fire, smoke, electric shock or a fallen powerline, keep clear and call 000. This website does not dispatch emergency electricians.
What switchboard work do you need?
Call now07 4277 4013A burning smell or hot outlet
Stop using the affected outlet or equipment. Do not touch a hot fitting or remove a cover. Once the situation is safe, a licensed electrician can investigate the cause before any repair or switchboard change is proposed.
A safety switch keeps tripping
Note which rooms lost power and whether an appliance was running, but do not repeatedly reset the switch to troubleshoot. A trip can indicate several different faults; replacing the switchboard is not automatically the answer. Read the safety-switch guide and arrange a licensed assessment when there is no immediate danger.
A wider power outage
If nearby properties are also without power, check your electricity distributor's official outage information using your bill or retailer details. Do not approach damaged lines or equipment. For an issue confined to your property, an electrician can identify whether the cause is in the circuits, protection or supply arrangements.
When an enquiry helps
For a non-urgent concern, describe the suburb, what happened and any access arrangements. An electrician can then explain what needs inspection and whether it can help with the work. If it is safe and can wait until business hours, use the non-urgent form on this page. If you need immediate attendance without the dangers listed above, seek an emergency-capable provider directly.
Urgent electrical questions
Should I keep resetting a safety switch?
No. Note what lost power and arrange a licensed assessment if the trip persists. Repeated resetting does not identify or fix the cause.
What if neighbours have lost power too?
Check your distributor's official outage information using your bill or retailer details. Stay clear of damaged lines and electrical equipment.
Emergency electrician guidance across Brisbane
Suburb notes cover property access for a non-urgent assessment, not emergency attendance.
New Farm 4005 New Farm: local access notes → Kelvin Grove 4059 Kelvin Grove: local access notes → Paddington 4064 Paddington: local access notes → Toowong 4066 Toowong: local access notes → Chermside 4032 Chermside: local access notes → Aspley 4034 Aspley: local access notes → Sunnybank 4109 Sunnybank: local access notes → Mount Gravatt 4122 Mount Gravatt: local access notes → North Lakes 4509 North Lakes: local access notes → Redcliffe 4020 Redcliffe: local access notes → Coorparoo Coorparoo: local access notes → Wynnum Wynnum: local access notes → Brisbane inner city Brisbane inner city: local access notes → Brisbane inner north Brisbane inner north: local access notes → Brisbane inner west Brisbane inner west: local access notes → Brisbane western suburbs Brisbane western suburbs: local access notes → Brisbane northside Brisbane northside: local access notes → Brisbane north-east Brisbane north-east: local access notes → Brisbane southside Brisbane southside: local access notes → Brisbane southern suburbs Brisbane southern suburbs: local access notes → Brisbane inner south Brisbane inner south: local access notes → Brisbane bayside Brisbane bayside: local access notes → North Lakes and surrounds North Lakes and surrounds: local access notes → Redcliffe Peninsula Redcliffe Peninsula: local access notes →